Careers

Discover, Define, Design, Deliver. At FITCH we believe this is the path to the future.

FITCH is seeking a 3D Designer to join our Columbus Studio.

About Us…

FITCH has become the world’s leading brand & retail consultancy by integrating strategy, design, architecture, and implementation in order to create the future of retail. FITCH is one company with many disciplines working in tandem to achieve ‘Bold Thinking and Seamless Experience’.

The role…

As a 3D Designer with FITCH you will work in conjunction with the design team, clients, project manager, and production team to ensure that client needs are met to the highest standard. You will work on multiple concurrent projects with the goal of designing a unique experience that the costumer can only get from that particular brand. You can also expect to liaison regional and international studios, as well as, present concept work both internally and to clients.

What we're looking for...

The ideal candidate will have 3+ years of experience working in design environments and has a Bachelor's Degree in a design relevant program. Must have a strong passion for design and an understanding of how design influences consumers. Must have excellent hand sketching and technical drawing abilities as well as experience with Cinema 4D, Adobe Creative Suite, Microsoft PowerPoint, and Autodesk Revit, knowledge of SketchUp, AutoCAD, and Vectorworks are all a plus. Can collaborate confidently with team members and have a passion for cracking tough strategic and design problems. Evidence of creative solutions that supports project goals. To be considered, please provide a comprehensive portfolio.

So why is FITCH going to choose you?

Well it’s simple, you are awesome! You understand that “good” work isn’t enough. You use common sense, intellectual rigor, and focused creativity to lead you into designing awe inspiring multi-sensory consumer experiences. You can distill the essence of a brand, then deliver that to a customer, by way of art, experimentation, and environment. Lastly, you have what can’t be taught; a hunger to push the limits and shatter the way customers interact with retail and remake it in the image of what the client most desires.

 

Job Purpose:

Coordinators are the foundation of every good accounts team. Working alongside the Account Managers / Directors they own project logistics and make accounts run smoothly.

 Professional & Technical Experience: 

• Educated to degree level with a minimum of 10-12 months’ relevant industry experience
• Excellent IT Skills – Apple Macintosh proficient & Microsoft Office 2011 - PowerPoint/Excel/Word
• Excellent written and verbal presentation skills 

Characteristics: 

• Efficient, organized and dependable
• Proactive and positive with the ability to prioritize workloads
• Good financial aptitude/awareness
• Ability to adapt to shifting timelines and work streams.
• Flexible attitude towards different working methods and able to take on additional tasks as needed.

Key Responsibilities: The majority of time within the role is dedicated to:

• Project Management
  • Managing timelines and resources in conjunction with the Account Manager / Director ensuring that the team knows the project status and next steps.
  • Supporting on smooth running, operations, logistics and infrastructure

 

• Team Coordination
  • Assisting the team with calendar management and travel itineraries/arrangement

• Clients
  • Building an understanding of the client business and structure
  • Exposure to working as part of the Account Management team in a client facing environment

• Administration
  • Updating weekly client status reports, revenue forecast reports, resourcing requests and invoicing
  • Minutes / contact reports of meetings

• Budgeting
  • Review project budget on a weekly basis to ensure projects are tracking accordingly
  • Learning how to budget, forecast, invoice and maintain tight management of ongoing project budgets
  • Demonstrating the ability to significantly contribute to developing cost proposals for new projects by management of financial tools and process.

• Creative
  • Demonstrating an interest in, and sound judgment of, creative work, coherently argue a case where work is considered off brief or in need of refinement.
  • Demonstrating the ability to accurately interpret and analyze client data by distilling relevant insights / solutions for the team and client.

• Business Knowledge
  • Demonstrate a clear knowledge of the agency world, key players and the wider WPP network
  • Showcase foundation level client knowledge
  • Distill all client inputs and distribute relevant project and sector knowledge to the wider project team

Key Success Factors:

• Adaptability: Flexibility to accommodate varied tasks and prioritize accordingly
• Communicative: Great written and verbal dialogue both internally and externally
• Organized: Excellent base level project management skills
• Inquisitive: A willingness to learn and better FITCH process
• Generation of project opportunities within existing clients.

 

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

 

• Client Understanding Understand the client’s business and structure
  - Exposure to working as part of the Account Management team in a client facing environment
  - Demonstrate an interest in our clients, sectors, and competitors within the FITCH remit (retail, experience, brand)
  - Distil your knowledge to form observations and insights, distributing relevant project and sector knowledge to the wider Account Management team
• Team Coordination Ensure the smooth running of the team
  - Ownership of weekly client status reports, revenue forecast reports, resourcing requests
• Budgeting Demonstrate financial awareness for projects
  - Ability to significantly contribute to developing cost proposals for new projects
  - Ability to forecast, raise POs, invoice, and maintain tight management of small ongoing project budgets
• Project Management Run small scale projects
  - Manage timelines and resource in conjunction with the Account Manager / Director ensuring that the wider team including Strategy, Creative and Digital know the project status and next steps
• Creative Demonstrate an informed point of view on the creative work
  - Demonstrating an interest in and sound judgment of creative work against clients’ brief, customer needs and ambition

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

Acting as the playmaker, the AD owns the client relationships, making key decisions and leading the team to ensure smooth delivery of projects. They exceed client expectations at all times; making the process of project management and delivery straightforward and easy for both the client and the agency. By developing good everyday relationships with clients they deliver reassurance that their accounts are being well managed. The AD will build strong, strategic business relationships in order to identify new opportunities and organically grow business.

Professional & Technical Experience:

• Previous agency side experience at SAM level in the design industry or related creative industry (retail experience preferred) with 8+ years’ experience
• Proven experience in 3D/environmental design process
• Experience directing £1M+ accounts – projects with scale
• Financially astute and great attention to detail
• Track record of building relationships and consulting senior clients on strategic branding/ design/comms
• Strong collaborator and communicator – a team player who can take the lead and also stand on their own when required
• Competent line manager and leader of cross discipline teams
• Mentorship capabilities with a proven track record of having managed more than 2 people

Characteristics:

• Highly organised
• Presence – leadership, authority
• Patience and intuition
• Agility – ability and willingness to multi-task
• High energy - passion for design, branding and developing the growth of the business
• Ability to challenge and inspire teams

Key Responsibilities: The majority of time within the role is dedicated to:

• Project Management
  - Client lead on multiple key accounts
  - Financially accountable for directing and growing complex accounts – this includes proposal writing, forecasting, strategic planning, reporting and meeting monthly and annual financial targets
  - Support Business Directors in delivering best-in-class account management
• Leadership
  - Be a leader within the agency to the account members and other disciplines – contribute to the organic growth of others
  - Provide clarity and direction to key stakeholders at all times (brief writing/articulation of business challenges, weaknesses and opportunities)
• Clients
  - Develop consultative relationships with key senior stakeholders within the client’s business
  - Network within a business to expand client base
  - Champion FITCH’s though-leadership and positioning by promoting its use in all works (where relevant)
• Commercial acumen
  - Management of the whole team’s accounts
  - Fundamental understanding of the wider business position and fiscal challenges
  - Contract negotiation (not just fees)/the ability to directly engage with procurement to broker a deal that is mutually beneficial to all parties
• Creative
  - The ability to present FITCH, strategic thinking and creative seamlessly, either as part of a team or independently
• Industry Knowledge
  - Deep understanding of the commercial landscape surrounding the client’s business including a sound understanding of all operational aspects of their business

Key Success Factors:

• Leadership: Ability to unite large groups behind a common viewpoint and maintain internal and external relationships whilst executing the vision
• Conviction: Ability to speak with knowledge and authority on all aspects of project management, the agency’s business and associated disciplines
• Foresight: The ability to predict potential issues and opportunities from both an internal and external perspective
• Integrity: A deep-rooted knowledge of the industry and sector commanding respect

 

Job Purpose:

The engine of account service, the Managers ensure the smooth delivery of projects by acting as the conduit between all departments in FITCH and the clients. Not only do they act as support to the Account Director on key accounts but they develop their skills by independently owning smaller projects. Working in conjunction with the AC they develop the project infrastructure, budgets and SOW timeline for approval by the AD.

Through the above the AM builds good everyday relationships with clients, demonstrating their ability to run the project process.

 

Professional & Technical Experience:

Previous agency experience, minimum of 2 years, in the design industry or related creative industry (retail experience preferred)
Proven experience in 3D/environmental design process
Proven ability managing medium-scale branding and design projects for both environments and brand communication deliverables
Strong experience engaging, developing and retaining client relationships

 

Characteristics:

• Excellent interpersonal and communication skills honed within the creative industry
• Logical, organised, eye for detail
• Team oriented within a framework of leadership
• Energetic/enthusiastic

 

Key Responsibilities:

The majority of time within the role is dedicated to:

• Project Management
• Responsible for the day-to-day delivery of projects ensuring they are delivered on time, on budget and to brand
• Responsible for the development and management of the project process, ensuring clarity of requirements, deliverables, timelines and visibility against fees throughout the project life cycle
• Ownership
• Display the ability not only to curate working teams in studio but also to manage personal workload though multitasking, workload prioritisation, internal collaboration, delegation, and on the job training/mentoring of account coordinators
• Client
• Building trust among mid-level clients by earning a reputation for not only being competent but also informed brand ambassadors/advocates
• Manage client expectations and resolve issues promptly
• Accounting
• Financially accountable for managing project-spend, including supporting on proposal writing and actioning forecasting plans/reporting on monthly annual targets
• Working alongside the Senior Account Manager/Account Director to develop actionable project plans
• Showcase the ability to prepare cases for negotiating agency fees and supplier costs to present with the SAM or AD
• Creative
• Develop clear and exciting briefs for creative in conjunction with strategy
• Demonstrate sound creative judgment in conjunction with the ability to coherently articulate a point of view when work is off brief or in need of further refinement
• Work with SAM and AD to effectively action FITCH proprietary tools.
• Client Insight
• Maintaining a good understanding of the clients' business and the major trends; ensuring the Account Co-ordinator develops knowledge on an ongoing basis

 

Key Success Factors:

• Ownership: Excellent project management and financial planning skills
• Reactive: Generation of project opportunities within existing clients
• Collaboration: Ability to unify and lead project teams
• Relationships: Management of the dynamics between client and FITCH

 

We are looking for someone to lead the effort to widen our commercially-focused innovation services. We have a team of a dozen strategists that hail from retail, digital and service design backgrounds. We now want to take market share off management consultants and broaden our relationships with clients along innovation and commercial lines.

We envision developing new offers to identify opportunities for clients on new topics, creating new business models and propositions that help grow clients' business and add commercial expertise to current offers in retail and brand. This role will include, but is not limited to: 

• Understanding the value that FITCH bring to clients and identifying new innovation and commercial services to offer
• Creating new & improved frameworks to to help deliver these new offers
• Working with new business and client services to sell in these new offers
• Working with the rest of the strategy team to help organically grow skills to support said efforts
• Working with the Executive Strategy Director and the MD to support the new offer with new hires, mentoring, etc.

Professional & Technical Experience

• Bachelor’s Degree in Business (or equivalent) preferred
• Client-side experience on an innovation team would be an asset but we are also looking for commercially-enhanced roles at growth consultancies.
• Ability to adapt models and thinking to fit with the real world of consumers and the wider need of the client
• Ability to influence the strategic thinking of Creative and Account Management
• Fluency in innovation (propositions, growth analysis) and commercial (market sizing, business models) frameworks
• Strongly self-motivated, a great multi-tasker and used to working in a fast-paced, ‘entrepreneurial’ environment
• Ability to relate up and down both internally and externally
• Bold, opinionated, informed and curious thinker
• Leading candidates will have proven ability to instill in others: the desire to learn and grow through the work, exceptional attention to detail, a balanced analytical and creative mindset, ability to swiftly prioritise competing priorities, and confidence with retail and branding best practices

 

Key Responsibilities 

The majority of time within the role is dedicated to: 

• Providing day-to-day leadership during strategy projects and steering responsibilities during development of design & digital stages
• Going beyond the brief to understand the deeper needs of the client’s business
• Creating compelling narratives for change that can be told to the most senior leaders in a client business
• Providing leadership in all strategy to the team
• Supporting Senior Strategists on their journey towards becoming director
• Communicating the value of strategy and its tools to other communities across the studio
• Evolving the strategic tools and processes used in the studio
• Building FITCH’s strategy reputation through a clearly owned specialism
• Growing the reach of the project into new stakeholders and budgets
• Leading pitch teams
• Managing the strategic element on key client relationships
• Leading interviews - internal, external, executive
• Researching the client's business context and understanding the client's decision criteria
• Anticipating consumer behaviour
• Turning data into actionable insights
• Facilitating creative exploration among diverse participants

.

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

 

Job Purpose:

The Creative Director develops and leads FITCH design teams. The CD is accountable for the performance and output of these teams, which in turn contributes to the creative reputation of FITCH. The CD plays a leadership role, driving the creative agenda and future direction of the studio. They support the Business Directors to lead new business efforts as well as consulting and engaging existing clients towards organic growth, contribute to FITCH thought leadership, and partner with FITCH associates and teams across the globe as it applies.

 

Professional & Technical Experience:

• Baccalaureate degree in interior/environmental/graphic design, or technical art school degree
• Minimum ten years of international design experience and five years of team leadership and business management experience
• Ability to communicate concepts and ideas to others through written, drawn and verbal means, particularly design staff across disciplines and project managers
• Superior listening skills
• Strong creative leader with proven design ability and execution in international design
• Outstanding presentation skills
• Ability to apply creativity and strategy to any given solution
• Similar consultancy/agency experience preferred
• Must be able to travel 50%

 

Key Responsibilities:

The majority of time within the role is dedicated to: 

• Senior creative leadership for projects within the studio, providing both a holistic overview as well as a detailed understanding where relevant
• Ensuring and inspiring the development of best practices in the creation and delivery of work
• Fostering strong collaborative teams across skill sets
• Working to build and nurture long-term client relationships
• Playing an active role in business development and studio growth initiatives
• Actively participating in and positively impacting the general management of the studio
• Nurturing talent and working to grow their knowledge and skills
• Providing support, as required, to studio and creative development plans in the region, focusing on strategic objectives and consistent delivery of the creative product
• Supervisory responsibilities including, hiring, training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees, and addressing complaints and resolving problems

 

Primary Activities:

On a day to day basis:

• Establishment of a clear structure for the day to day management of the team
• Management with Studio Director of the operational running of the studio utilising all available resources
• Mentoring of creative teams - leading role for key projects; support role in smaller projects working via DDs and ADDs
• Creative benchmarking internally and externally via an understanding of the dynamics of the industry as a whole
• Overseeing creative recruitment
• Key role in business development and creatively leading pitch teams
• Working with the Business Development function, profile building for individuals and studio via PR and awards programmes
• Active participation in the required activities of the management team – regular meetings and follow-up actions

 

Key Relationships:

Within the studio key relationships are:

• Managing Director /CEO
• Chief Creative Officer
• Executive Creative Director
• Business Director
• Finance Director
• Studio Director
• Strategy Director
• Development Director
• Design Director

 

Key Success Factors:

• Growth, strength, and stability of the studio
• Cohesiveness between disciplines
• Assessment of creative output
• Number and quality of awards
• Industry profile
• Credibility across the business
• Working relationships
• Impact on general management and overall growth of the team

 

Job Purpose:

Interface with the Project and Client Management teams to ensure that the project requirements are reflected in the design developed. The Designer manages a variety of specific small-medium sized projects using creative awareness and ability. They work with the design team to develop highly innovative and creative solutions for strategically driven projects and provide innovative design solutions and a unique approach to projects with the ability to clearly communicate concepts.

 

Professional & Technical Experience:

Degree or qualifications in relevant specialism
Experience working in industry
Detail oriented, organised - with the innate ability to multi-task and prioritize
Good understanding of working around various schedules, deadlines, and budgets
Strong creative portfolio with a variety of client exposure
Excellent communication skills – both written and verbal
Ability to brief and manage 3rd party consultants & contractors
Experience with Macintosh-based software; SketchUp, V-Ray, Cinema 4D and Adobe Creative Suite, Microsoft PowerPoint
Excellent hand sketching and technical drawing abilities

 

Key Responsibilities:

The majority of time within the role is dedicated to:

• Proactively work with senior design members to aid in the design and development of various design projects
• Develop multiple applicable design solutions which meet the strategic, design, functional and budgetary criteria as established by the client and FITCH project team
• Presenting concept work internally and to external clients
• Liaising with outside design support contracted on projects
• Establishing direction for design through to completion
• Working closely with the project manager and production team to ensure that all information necessary for the successful production of the design is clearly understood
• Staying current on market trends and research as it relates to design, and communicates it to other team members
• Liaising with regional and international offices, where necessary

 

Key Success Factors:

• Ability to manage personal and project schedules on time and budget
• Ability to apply bold creativity to any project, no matter how small
• Creative impact on delivery of project
• Passionate and a sense of humour

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose

The Designer is key to the creative output and production of the studio on a variety of projects. They play a key role in the design team, using their creative awareness and ability to develop highly innovative and creative solutions for strategically driven projects. It is important to develop their own unique approach, with the ability to clearly communicate concepts.

Professional & Technical Experience

• Degree or qualifications in relevant specialism
• Solid experience working in industry
• Detail oriented with exceptional organisational skills with the innate ability to multi-task and prioritise
• Good understanding of working around various schedules, deadlines, and budgets
• Strong creative portfolio with a variety of client exposure
• Excellent communication skills – both written and verbal
• Ability to brief and manage 3rd party consultants & contractors
• Experience with Macintosh-based software; Cinema 4D (preferred) and Adobe Creative Suite, Microsoft PowerPoint
• Excellent hand sketching and technical drawing abilities

Key Responsibilities

The majority of time within the role is dedicated to:

• Proactively work with senior design members to aid in the design, ideation and development of various design projects
• Develop multiple applicable design solutions which meet the strategic, design, functional and budgetary criteria as established by the client and FITCH project team
• Presenting concept work internally and (with support) to external clients
• Liaising with outside design support contracted on projects
• Establishing direction for design through to completion
• Working closely with the project manager and production team to ensure that all information necessary for the successful production of the design is clearly understood
• Staying current on market trends and research as it relates to design, and communicates it to other team members
• Liaising with regional and international studios, where necessary

 Key Success Factors

• Ability to manage personal and project schedules on time and budget
• Ability to apply bold creativity to any project, no matter how small
• Creative impact on delivery of project 

 

FITCH is the world’s leading brand and retail consultancy. Designing the Future.

Online, offline and in person. We don’t predict the future, we influence it and we design it.

Whenever and wherever your customer meets your brand.

FITCH is a WPP company (NYSE).

Digital Design Director

FITCH is looking for a Digital Design Director to join our UX/UI team in Hong Kong. This is a fantastic opportunity to find a challenge like no other and join a passionate team of like-minded creatives, striving to produce world class experiences.

What exactly is the role?

Working with a multifunctional team of designers, copywriters and developers, the Digital Senior Art Director is responsible for creating innovative and usable solutions that satisfy needs spanning ecommerce, digital storytelling, mobile, brand value and in-store experiences. Major responsibilities –

•   to bring cutting-edge conceptual ideas and creative solutions
•   strategic problem solving in social media, search, web design, iPad etc
•   usability to conceive and execute digital platforms for activation plan
•   ensure brand and design consistency across client initiatives
•   produce visual designs and collaborate internally and externally
•   refine digital creative production process
•   to be client facing and to develop key relationships internally and externally
•   assist in managing and inspiring the design team

What skills are necessary?

The ideal candidate should have –

•   degree holder with 10+ years experience designing for large-scale digital platforms
•   highly creative and innovative with great knowledge in brand, environment and digital development
•   the eagerness to stay current with the quickly evolving digital universe and possess enthusiasm for interfacing with clients
•   experience with user-interface principles, information architecture, SEO and standard web production development processes
•   experience in designing content-rich mobile websites
•   resourceful, collaborative team player with a proven ability to meet deadlines
•   strong interpersonal, presentation and time management skills
•   history of working with sales, marketing and business development teams is a plus

What will you get?

•   Experience within a world-renowned agency
•   5-day working week
•   20 days annual leave
•   Great remuneration and benefits package
•   Fun group of colleagues

Interested?

Then drop an email with the Job Title in the subject line, plus:
•   An explanation of why you’re perfect for the job and why you want to work at FITCH
•   Your CV
•   Find out more about FITCH by visiting www.fitch.com

 

ABOUT FITCH

Designing the future. FITCH transforms consumer experience and accelerates business success. We deliver seamless solutions by combining the physical, human and digital elements of a brand to create unique experience signatures. 

FITCH is a leading global retail and brand consultancy with an integrated offer of strategy, design, and implementation, which enables us to deliver across all touchpoints. We do this for clients that include Adidas, B&Q, Brown-Forman, Dell, H&M, Philips, and Sberbank. FITCH is a WPP company (NYSE). www.fitch.com

Job Purpose:

Our global brand agency seeks an experienced, hands-on financial controller to administer the agency's financial reporting. The controller maintains overall Corporate accounting, budgeting and financial reporting policies and procedures which will provide effective control and satisfy the requirements of senior management and independent auditors.

Professional & Technical Experience:

• Accounting/Finance Degree with 6+ years’ experience in a financial reporting and analytical role
• Strong background in GAAP accounting and financial management.
• Exposure to planning and financial reporting. Experience posting journal and general ledger entries.
• Public accounting or audit experience is a plus
• Experienced in Sarbanes Oxley compliance reporting, including assistance in maintaining the current set of internal controls and establishment of new framework to maintain SOX compliance.
• Established proficiency in planning, analysis and with solid oral and written communication skills.
• Managerial capabilities preferred.
• Ability to work independently with senior management, peers and junior staff.
• Ability to manage multiple priorities and tight financial reporting deadlines.
• Group consolidation experience a plus
• Intermediate to Advanced Excel skills, including writing formulas, pivot tables, sumif statements, and filters. Ability to write and edit macros a plus.

Key Responsibilities:

• Responsible for the accounting functions, including adherence to company accounting policies and procedures, and the fulfilment of all internal and external financial and operational reporting requirements.
• Directing and assisting in the preparation of financial reporting and summarizing and forecasting the agency business activity and financial position of areas of revenue and expenses, based on past, present and expected operations
• Comparing financial performance of operations with operating plans and standards; reporting and interpreting the financial results from operations; reporting significant trends and variances and contributing toward the formulation of future policies and strategies which will enhance overall profitability and operating efficiency.
• Maintains all reporting of internal and external periodic reporting to Corporate office or parent company including actuals, re-forecast, budget, corporate responsibility, client profitability, balance sheet variance analysis, and other Corporate requests.
• Prepares and manages the accuracy and productivity of day-to-day activities including monthly flash and actuals, month-end close, inter-company reconciliations, profit & loss statement and financial statements.

• Oversees accounts payable, accounts receivable, cash disbursements & wires.
• Responsible for reviewing payroll and pension accruals, fixed asset records, taxes and general accounting
• Provide variances analysis and reporting on monthly results
• Assists in the development of the annual budget, quarterly forecast and coordinates final year-end process and reporting using consistent format
• Leads interactions with all internal and external auditors and ensures SOX controls are communicated, followed and SOX narratives updated as necessary
• Liaison with the Client Finance team on individual client account reconciliation processes as needed
• Responsible for the accounting functions for two satellite offices within the network.
• Assist in the oversight and timely reporting of sister company and consolidated reporting for N.A.
• Approves all overhead invoices in payment system and investigates issues as they arise.
• Integrates and coordinates controllership functions and systems to achieve maximum operating efficiency and effectiveness.
• Responsible for vendor management and 1099 processing
• Creates ad-hoc reports as required

 Key Success Factors:

• Working alongside the FD, improving efficiencies and impacting on US-wide business performance
• Implementation of new working practices to underpin CFO’s drive to improve systems and efficiencies across the global network
• Strength of working relationships – internally and within WPP

FITCH is the world’s leading brand and retail consultancy. Designing the Future.

Online, offline and in person. We don’t predict the future, we influence it and we design it.

Whenever and wherever your customer meets your brand.

FITCH is a WPP company (NYSE). 

 

Full Stack Developer

FITCH is looking for someone who is a curious problem solver, passionate about technology & creativity and thrives in a fast paced, innovative and collaborative environment.

You will be joining our well established digital team in Hong Kong, and reporting to our Technology Director.

What exactly is the role?

• Develop the framework and foundation for long-term, forward-looking web, mobile and backend applications
• Collaborate with other developers, designers and project managers to create the most compelling and successful experience possible
• Suggest innovative features and ideas for across a diverse range of applications
• Stay abreast of the evolving technology landscape including the emergence of new standards, protocols and devices
• Have strong ability to problem-solve and work in collaboration with a cross-functional team
• Be an all-around positive addition to our company culture

What skills are necessary?

• S. or M.S. degree in Computer Science / Software Engineering or related experience.
• 3-6 years of development experience using web technologies.
• Extraordinary software engineering talent.
• Passion for staying on the bleeding edge of platforms, methodologies and web trends.
• Desire to learn and always improve yourself and the team around you.
• Expertise in both client and server side scripting, including good knowledge of Javascript (ES6), Node.js, and React.js.
• Strong front-end UI development skills, including CSS3 and HTML5.
• Experience with various CMS systems and concepts.
• Familiar with continuous integration, functional/unit testing and deployment automation concepts.
• A personal portfolio of work, beyond what you've done on the job (show us your personal Github repo or contributions to other projects!).

Good to have

• React Native or mobile app development.
• Experience with Amazon Web Services.
• Working knowledge of Docker.
• Experience working with SVG and graphing frameworks.
• Experience or interest developing AR/VR/Interactive applications.
• Experience with CMS platforms like Sitecore or Umbraco

Our Tech Stack

• js
• js, React Native, Redux
• js
• NET
• CSS3, SASS
• PostgreSQL, MongoDB, Redis
• Git, Gitlab, Docker
• AWS (EC2, RDS, S3, Lambda, Machine Learning)

What will you get?

• Experience within a world-renowned agency
• 5-day working week
• 20 days annual leave
• Great remuneration and benefits package
• Fun group of colleagues

 Interested?

Then drop an email with the Job Title in the subject line, plus:

• An explanation of why you’re perfect for the job and why you want to work at FITCH
• Your CV
• Find out more about FITCH by visiting www.fitch.com

About FITCH:

FITCH is the world's leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don't predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand. 

 

Job Purpose:

Interface with the Project and Client Management teams to ensure that the project requirements are reflected in the design developed. The Graphic Designer manages a variety of specific small-medium sized projects using creative awareness and ability. They work with the Design team to develop highly innovative and creative solutions for strategically driven projects and provide innovative design solutions and a unique approach to projects with the ability to clearly communicate concepts. We are searching for full time and temp to hire candidates.

Professional & Technical Experience:

• Degree in graphic design, digital design, visual communication or related area required
• Solid experience in a retail design company or similar
• Detail oriented with exceptional organizational skills with the innate ability to multi-task and prioritize
• Good understanding of working around various schedules, deadlines, and budgets
• Strong creative portfolio with a variety of client exposure
• Excellent communication skills – both written and verbal
• Ability to brief and manage 3rd party consultants & contractors
• Experience with Macintosh-based software; Adobe Creative Suite, Microsoft PowerPoint

Key Responsibilities: The majority of time within the role is dedicated to:

• Proactively work with senior design members to aid in the design and development of various design projects
• Develop multiple applicable design solutions which meet the strategic, design, functional and budgetary criteria as established by the client and FITCH project team
• Presenting concept work internally and to external clients
• Liaising with outside design support contracted on projects
• Establishing direction for materials and finishes on projects
• Working closely with the project manager and production team to ensure that all information necessary for the successful production of the design is clearly understood
• Staying current on market trends and research as it relates to retail design, and communicates it to other team members
• Liaising with regional and international offices, where necessary

Key Success Factors:

• Ability to manage personal and project schedules on time and budget
• Ability to apply creativity to real-world problems
• Creative impact on delivery of project

 

About FITCH  FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose

We are meticulous about finding only the most curious and ambitious people who will help to build and maintain a positive FITCH culture. Think DNA, not MBA – technical skills are important, but we can’t train for ‘attitude’.

The Human Resources Coordinator is a key position in the team, being the first point of contact for employees for HR related queries. This is a support role to that most importantly engages and retains employees to our growing London business.

The HR Coordinator supports the Human Resources Manager for London with managing various aspects of Talent, Rewards and Recognition, Career Development, Employee Relations, Engagement, Benefits Administration, and providing general HR administration support.

Professional Experience, Skills & Knowledge

Excellent people, interpersonal and project management skills, customer service skills and ability to anticipate teams needs.

Ability to respect and guarantee security and confidentiality of all data that they come into   contact with.

Excellent written and verbal communication skills, and above all, an ability to actively listen

Good organisational skills and attention to detail.

Positive, can-do attitude, willing and able to adjust to multiple demands, shifting priorities and demonstrating flexibility.

Computer proficiency in MS office suite (Word, Excel, Outlook) and MAC.

Desirable Skills

Working knowledge of Greenhouse, ADP and/or PeopleHR

Key Responsibilities

Utilises the Applicant Tracking System (ATS), Greenhouse tool for all recruitment, through uploading CVs, screening candidates and onboarding via the system. Arranges interviews and maintains relationships with recruitment agencies.

Manages and uploads all employees to our online Payroll and HR Management system securely, keeping information current for the London studio. 

Responsible for overseeing employee onboarding and induction. Prepares calendar invites and runs induction meetings in a timely manner to ensure smooth onboarding of new joiners.

Ensures all necessary systems administration has been completed for all new joiners. Keeping the HR/payroll tracker up to date with monthly changes.

Informs and monitors completion of compulsory WPP ABC Training and FITCH policy agreement for new joiners.

Conducts exit interviews for junior and mid-level employees.

Partners with HR Manager on Learning and Development strategy and budget, and coordinates learning and development opportunities. Tracks attendance and other metrics, as needed.

Oversees annual performance appraisal tracking.

Partners with HR Manager on employee engagement strategy and budget.

Suggests ways to improve the benefits offering to FITCH London employees, including HR initiatives to support engagement and retention.

Assists with ER related cases where appropriate. Engages with the HR Manager for advice and support where needed.

Provides ad hoc administrative support to the London management team as well as contributing to the smooth running of the studio.

 

JUNIOR DESIGNER (2D)

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever the customer meets the brand.

Job Purpose

The Junior Designer is key in working closely with the Senior Designer in assisting in the creative output and production of the studio on a variety of projects. They play a key role in the design team, using their creative awareness and ability to develop highly innovative and creative solutions for strategically driven projects. It is important to develop their own unique approach, with the ability to clearly communicate concepts.

Professional & Technical Experience

• Degree or qualifications in relevant fields
• Fresh Graduate or agency experience preferred
• Detail oriented with exceptional organisational skills
• Strong creative portfolio
• Excellent communication skills – both written and verbal
• Experience with Macintosh-based software; Adobe Creative Suite, Microsoft PowerPoint

Key Responsibilities

The majority of time within the role is dedicated to:

• Proactively working with designers and team members to aid in the design, ideation and development of various design projects
• Develop multiple applicable design solutions which meet the design criteria established by the client and FITCH project team
• Presenting concept work internally
• Establishing direction for design through to completion
• Working closely with the Senior Designer to ensure that all information necessary for the successful production of the design is clearly understood
• Staying current on market trends and research as it relates to design, and communicates it to other team members

 Key Success Factors

• Ability to manage personal time
• Ability to apply bold creativity to any project, no matter how small

 

 

About FITCH FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose

Be the future creative hero of the business. The Junior Designer role is one of the most valued

in the studio as we only recruit the brightest, most creative, curious and ambitious individuals. You will be involved in client projects from day one, as well as inputting on FITCH internal projects and initiatives.

Professional & Technical Experience

• A killer passion for design
• Good organisational skills
• Attention to detail
• Good understanding of schedules and deadlines
• Understanding of relevance and implication of social media on brand reputation
  and consumer awareness
• Up to date technology and digital communication software knowledge

Key Responsibilities

The majority of time within the role is dedicated to:

• Proactively developing concepts and designs with other team members
• Staying current on market trends and research as it relates to projects, communicating and feeding back to other team members.
• Willingness to learn using programmes such as Cinema4D, Vectorworks, Adobe Suite (with a focus on Photoshop and InDesign) as well as sketching.

Key Success Factors

• Endless ideas and concept generation
• An ambitious and fearless approach to design
• Ability to reference current and relevant design examples
• Effective communication skills to work closely with project teams
• Full Adobe Creative Suite knowledge alongside any other software

 

Job Purpose: 

• Responsible for the overall performance, profitability, growth and reputation of the FITCH London studio
• Progress the FITCH reputation as a creative, innovation led agency, leaders in omnichannel and experience design - a place where top industry talent want to work
• Promote FITCH as the perfect partner for international and local business across vertical sectors
• Generate year-on-year revenue growth supported by visionary business plans

 

Overview of Role:

To combine the strategic and operational leadership of FITCH London, sourcing and developing talent to support core competences and future innovation opportunities that fuel client growth.

New business generation within the UK and the wider region of EMEA is integral, to the role.  Experience in developing and managing a new business strategy, and a commitment to drive and win new business is essential.

Responsible for the day-to-day operations of the agency business. This is a complex and multi-faceted role with a high degree of involvement across agency clients and functions. The performance of the agency is measured through financial performance, employee and client satisfaction, new business development, industry reputation, innovation and knowledge creation / management.

 

Key Responsibilities: 

Commercial Management:

• Responsible for delivery of FITCH London P&L
• Develop and deliver against an annual business plan
• Work with relevant parties across the business to deliver the financial targets of each business unit across all clients
• Together with the EMEA CFO, manage the ongoing financial performance of FITCH in line with WPP standard financial ratios, practices and guidelines

 

Business Development:

• Develop a steady new business pipeline, pitch and win profitable new business opportunities, successfully grow revenue from existing accounts
• With the Chief Development Officer, plan a new business acquisition strategy to counter competition from a variety of areas and yield full potential from existing clients
• Work with WPP partners to cross sell and secure and maximise joint opportunities

 

Account Management:

• Develop a strong and vital relationships with Business Directors to provide value added support in the development of client solutions
• Improve the account management benchmark and specifically client satisfaction scores in relation to annual client service surveys
• Be trusted counsel key senior clients, successfully building value added relationships between FITCH and key clients

 

Creativity:

• Create and nurture a creative operating environment
• Work with the PR and Marketing function to ensure high levels profile opportunities to support client acquisition, retention and talent attraction
• Work with the Chief Strategy Officer to continue to build thought leadership within experience design

 

Collaboration:

• Work closely with the Managing Directors and leadership teams of the FITCH global studio network to ensure integration of the offer from brand strategy through to omnichannel design
• Establish links with other international studios to maximise output and spread best practise
• Be an energetic part of the Global Senior Management Team (SMT) to help shape FITCH strategy across the network

 

Employee Learning, Development and Retention:

• Empower the Creative Directors and the Business Directors to take responsibility for the leadership of the studio’s vision and values
• Develop protocols for talent development as a framework to drive better hires, career development planning and staff churn rates
• Build an inclusive environment where all succeed
• Advocate the development and relevant training of all to help reach their full potential

 

Professional & Technical Experience: 

• Considerable experience in a related environment(s)
• Bachelors / Masters Degree desirable
• Demonstrable leadership experience with a proven track record
• Strong strategic thinking and vision
• Excellent analytical skills and the ability to interpret statistical data
• Outstanding communication skills and the ability to work with multiple levels of management

 

About FITCH FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

• Manage and convert all new business opportunities for FITCH
• Generate and develop a consistent new business pipeline
• Create a structured and sustained outreach programme, targeted at new and lapsed clients
• Partner with the existing New Business Development Director and Management Team to deliver an integrated vision to drive growth
• Collaborate with the FITCH studio network to share knowledge and devise strategies for driving sales
• Network with WPP Opcos and WPP client leads to cross-sell FITCH capability

 Professional & Technical Experience: 

• Significant experience working in a senior business development role, in a relevant sector (e.g. branding/design/digital/retail/innovation).
• A grounding in client management and development would be advantageous
• Proven track record of new business wins and achieving revenue growth
• Demonstrable strategic and business vision
• Strong working knowledge of core brand and retail disciplines including strategy, graphic design, 3D environments, digital and innovation
• Proven track record of public speaking and leading pitch presentations under pressure
• Ability to generate new ideas and content as door-openers
• Excellent leadership skills to inspire and motivate colleagues, clients and prospective clients alike
• Excellent written and communication skills
• Highly organised and eye for detail
• Excellent knowledge of PowerPoint, Keynote and other presentation formats

Key Responsibilities:

The majority of time within the role is dedicated to:

• Front of House:
• Host and represent FITCH in credentials, chemistry and pitch meetings
• Inbound:
• Manage all inbound opportunities through to wins
• Validate & qualify leads
• Research and develop deep understanding of prospective client needs, business challenges, culture, etc.
• Partner with Business Directors to drive new opportunities through the pitch process to winning the piece of business, along with supporting them on reactivation plans for waning or lapsed clients
• Create bespoke collateral for RFI, RFQ, RFP submissions e.g. credential decks, presentation decks
• Writing indicative scope & fee proposals
• Pitches:
• Lead and manage all pitches (process, resource, internal budgets, pitch response, presentations, fee proposals)
• Post-pitch analysis
• Outbound:
  • Set the strategy, process and objectives for a highly-structured and targeted lead generation programme
  • Set-up meetings with prospective customers to introduce FITCH offer
• Manage a sustained CRM and contact strategy for new prospects and existing/lapsed clients, including sourcing all database contacts, implementing targeted activities (e.g. mailers) and managing ongoing contact plan
• Attend industry and WPP networking events to develop new prospects
• Identify opportunistic leads through regular monitoring of press and other resources
• Reignite lapsed clients
• Generate ideas and messaging for door-openers to target clients, lapsed clients and WPP client leads
• Sales, Marketing & PR:
• Working alongside the Managing Director and existing New Business Development Manager to set the annual Sales & Marketing plan
• Co-ordinate with Marketing & PR on all reputation-driving initiatives (mailers, speaking opportunities, etc.)
• Create case studies as and when new work delivers (organise photoshoots/film shoots, capture long-hand case study with the project team, create new .ppt files to share on Intranet)
• Evaluate and research new business tools (e.g. Pearfinders)
• Monitor competitor activity
• Admin:
• Manage SalesForce (contacts, financials)
• Manage contact plan for inbound & outbound
• Track & report regularly new business activity to Chief Development Officer and Management Team
• Support Account Management on proposal writing
• Support FITCH worldwide studio network as and when required to do so
• Manage the business development server and Intranet
• Management:
• Ensure Managing Director and team are kept up to date on all new business activity
• Lead and support pitch teams

 Key Success Factors: 

• The role will be judged primarily on the quality, breadth and commercial impact of the new business opportunities generated and converted

About FITCH 

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand. 

Job Purpose: 

Like conducting an orchestra, the SAM co-ordinates client programmes in conjunction with the Account Director and Account Manager. By acting as the liaison between FITCH and clients, they effectively engage internal teams, vendors and clients at the right point in the process to ensure successful, co-ordinated results.  

The SAM strives to maintain, meet and exceed client expectations in overseeing the management and delivery of projects to budget and on time. This role is also responsible for ensuring that client deliverables are being fulfilled by the Account Managers and Account Co-ordinators. 

Professional & Technical Experience: 

• Previous agency experience at Account Manager level in design industry or related creative industry (retail experience required) with 4+ years’ experience 
• Proven experience in 3D/environmental design process 
• Proven ability to manage medium to large scale branding and design projects for both environments and brand communication deliverables 
• Strong experience engaging, developing and retaining client relationships 
• Excellent interpersonal and communication skills honed within the creative industry 

 Characteristics: 

• Team oriented within a framework of leadership 
• Strong verbal and written communication and presentation skills 

• Detail-oriented with exceptional organisational skills; must be able to multi-task and prioritise 
• Ability to coordinate, self-motivate and support the team, while working closely with other clients and creative 
• Financially astute/accountable 

Key Responsibilities: 

The majority of time within the role is dedicated to:

• Project Management  

• Client lead on at least one account in addition to multiple project workstreams  
• Overall responsibility for the management or co-ordination of projects from start to finish; overseeing project quality throughout the entire process  

 

• Team Co-ordination 

• Ability to unify a small team behind a single vison showcasing clear interdisciplinary understanding 
• Demonstrate a full understanding of the brief, requirements and deliverables; providing mentoring and on-the-job training to Account Managers and Account Co-ordinators 

 

• Clients 

• Managing client expectations at all times with issues tackled in advance and problems foreseen and resolved 
• Building and maintaining strong continuous relationships with key senior clients, identifying and addressing their needs 

 

• Finance 

• Financially accountable for the whole project; defining the scope of work, planning cost proposals and timelines as well as forecasting budgets and tracking spend 

• Confident negotiator capable of working with client to reach a mutually beneficial position on finance and project deliverables 
• The ability to uncover potential opportunities within the current workstreams 

 

• Creative 

• Ensuring creative teams are fully briefed. Participating in brand discussions and strategic deliverables with clients, strategists and/or creative teams 
• Adding value through creative feedback and strategic insights showcased through an innovative approach to problem solving-not being afraid to use this to challenge the studio and clients as required 
• Confidently present work with reference to FITCH proprietary tools where relevant 
• Industry Insight 
• Maintaining a good understanding of the client and the major trends shaping the market; ensuring AM and AC are developing knowledge 

Key Success Factors: 

• Management: Ability to communicate any client activity/issues and feedback to the whole company (not just the team), become independently responsible for the outcome 
• Proactivity: Ability to be a team player, capable of working unscripted within the client environment to convert exciting opportunities and develop new ones 

• Adaptability: Ability to not only develop and execute a variety of project work plans, working to a deadline and within budget but also with a variety of different people and working styles 
• Engagement:  Strength of working relationships – both internal and external as well as confidence in presenting FITCH’s offering in a knowledgeable and compelling manner 

 

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

Like conducting an orchestra, the SAM co-ordinates client programmes in conjunction with the Account Director and Account Manager. By acting as the liaison between FITCH and clients, they effectively engage internal teams, vendors and clients at the right point in the process to ensure successful, co-ordinated results.

The SAM strives to maintain, meet and exceed client expectations in overseeing the management and delivery of projects to budget and on time. This role is also responsible for ensuring that client deliverables are being fulfilled by the Account Managers and Account Co-ordinators.

Professional & Technical Experience:

• Previous agency experience at Account Manager level in design industry or related creative industry (retail experience required) with 4+ years’ experience
• Proven experience in 3D/environmental design process
• Proven ability to manage medium to large scale branding and design projects for both environments and brand communication deliverables
• Strong experience engaging, developing and retaining client relationships
• Excellent interpersonal and communication skills honed within the creative industry

Characteristics:

• Team oriented within a framework of leadership
• Strong verbal and written communication and presentation skills
• Detail-oriented with exceptional organisational skills; must be able to multi-task and prioritise
• Ability to coordinate, self-motivate and support the team, while working closely with other clients and creative

Key Responsibilities: The majority of time within the role is dedicated to:

 

 

• • Project Management
  o Client lead on at least one account in addition to multiple project workstreams
  - Overall responsibility for the management or co-ordination of projects from start to finish; overseeing project quality throughout the entire process
• Team Co-ordination
  - Ability to unify a small team behind a single vison showcasing clear interdisciplinary understanding
  - Demonstrate a full understanding of the brief, requirements and deliverables; providing mentoring and on-the-job training to Account Managers and Account Co-ordinators
• Clients
  - Managing client expectations at all times with issues tackled in advance and problems foreseen and resolved
  - Building and maintaining strong continuous relationships with key senior clients, identifying and addressing their needs
• Finance
  - Financially accountable for the whole project; defining the scope of work, planning cost proposals and timelines as well as forecasting budgets and tracking spend
  - Confident negotiator capable of working with client to reach a mutually beneficial position on finance and project deliverables
  - The ability to uncover potential opportunities within the current workstreams
• Creative
  - Ensuring creative teams are fully briefed. Participating in brand discussions and strategic deliverables with clients, strategists and/or creative teams
  - Adding value through creative feedback and strategic insights showcased through an innovative approach to problem solving-not being afraid to use this to challenge the studio and clients as required
  - Confidently present work with reference to FITCH proprietary tools where relevant
• Industry Insight
  - Maintaining a good understanding of the client and the major trends shaping the market; ensuring AM and AC are developing knowledge

Key Success Factors:

• Management: Ability to communicate any client activity/issues and feedback to the whole company (not just the team), become independently responsible for the outcome
• Proactivity: Ability to be a team player, capable of working unscripted within the client environment to convert exciting opportunities and develop new ones
• Adaptability: Ability to not only develop and execute a variety of project work plans, working to a deadline and within budget but also with a variety of different people and working styles
• Engagement: Strength of working relationships – both internal and external as well as confidence in presenting FITCH’s offering in a knowledgeable and compelling manner

About FITCH 

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand. 

Job Purpose:

The role would be based in our London studio but would cover projects across all studios within the EMEIA region (Europe, Middle East, Africa & India) and you may sometimes be required to travel. As a Senior Creative Technologist, you will be expected to work with the Digital Creative Director, Lead Technologist, UX Designers to develop creative concepts across all aspects of digital interaction working with a wider multidisciplinary creative team. 

Professional & Technical Experience: 

• Strong creative skills, from ideation to communication and presentation of your concepts 
• Excited and heavily motivated by technology, creativity, newness & innovation 

• Strong written and spoken English skills (other languages are a bonus too) 
• Ability to engage and work with a multidisciplinary team of internal or external specialists 
• Self-motivated 
• Excellent oral, written, and communication/presentation skills 
• Good organizational skills 

• Attention to detail 
• Good understanding and approach to schedules and deadlines 
• Ability to engage and work with a multidisciplinary team of internal or external specialists 
• C#, C, C++ (highly desirable) 
• 3D experience (essential) 

• OpenCV (highly desirable) 
• Creative Coding experience (desirable)\Machine-Learning, OpenGL or DirectX, NodeJS experience (desirable) 
• Photoshop, Illustrator and knowledge of the wider Adobe Creative Suite 
• Knowledge of Web & Mobile design is a plus 
• Passion for design 

Characteristics:

• Strong creative skills, from ideation to communication and presentation of your concepts 
• Excited and heavily motivated by technology, creativity, newness & innovation 

• Strong written and spoken English skills (other languages are a bonus too) 

Key Responsibilities: 

• Staying ahead of emerging technologies 

• Prototyping concepts in the physical/digital space 
• Oversight of Labs programme 
• Input & oversight of the production of your concept work 
• Working with a wider team of designers, developers, architects and strategists across digital, spatial, brand and communications projects 

 Key Success Factors: 

• Cares about user experience 
• Delivers 

• Is not afraid of complex problems and challenges 
• Is hands on 
• Enjoys working in fast-paced projects 
• Is a self-starter with entrepreneurial spirit  
• Can work alone and with a team 

Job Purpose:

Interface with the Project and Client Management teams to ensure that the project requirements are reflected in the design developed. This position manages a variety of specific small-medium sized projects utilizing creative awareness and abilities.

 

Professional & Technical Experience:

• Degree or qualifications in relevant specialism
• Minimum five years' experience working in the industry
• Strong creative portfolio with a variety of client exposure
• Excellent verbal communication and presentation skills
• Clear understanding of materials and construction processes and details
• Ability to undertake brand audits, survey project sites, review competitors, study consumer profiles, behaviors, and mindsets
• Ability to brief and manage 3rd party consultants & contractors
• Experience with the following software: Adobe Creative Suite, Microsoft PowerPoint, SketchUp, AutoCAD, Vectorworks (preferred), Cinema 4D (preferred)
• Excellent hand sketching and technical drawing abilities

 

Key Responsibilities:

The majority of time within the role is dedicated to:

• Developing multiple applicable design solutions which meet the strategic, design, functional and budgetary criteria as established by the client and FITCH project team
• Proactively developing design with other team members
• Presenting concept work internally and to external clients
• Liaising with outside design support contracted on projects
• Establishing direction for design through to completion
• Working closely with the project manager and production team to ensure that all information necessary for the successful production of the design is clearly understood
• Staying current on market trends and research as it relates to design, and communicates it to other team members
• Liaising with regional and international offices, where necessary

 

Key Success Factors:

• Ability to manage personal and project schedules on time and budget
• Ability to apply bold creativity to any project, no matter how small
• Creative impact on delivery of project

.

 

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future.
Online, offline and in person. We don’t predict the future, we influence it and we
design it. Whenever and wherever your customer meets your brand.

 

Job Purpose:

Develop creative concepts and experience ideas for large and small format retail. Work
alongside the creative and strategy lead(s) to create new, bold and progressive concepts. We
expect our teams to be informed of the latest and greatest new to market formats.

 

Professional & Technical Experience:

• Degree or qualifications in relevant specialism
• Minimum five years' experience working in the industry
• Strong creative portfolio with a variety of client exposure
• Excellent verbal communication and presentation skills
• Clear understanding of materials and construction processes and details
• Ability to undertake brand audits, survey project sites, review competitors, study consumer
profiles, behaviors, and mindsets
• Ability to brief and manage 3rd party consultants & contractors
• Experience with the following software: Adobe Creative Suite, Microsoft PowerPoint,
SketchUp, AutoCAD, Vectorworks (preferred), Cinema 4D (preferred) etc
• Excellent hand sketching and technical drawing abilities

 

Key Responsibilities: The majority of time within the role is dedicated to:

• Developing multiple applicable design solutions which meet the strategic, design, functional
and budgetary criteria as established by the client and FITCH project team
• Proactively developing design with other team members
• Presenting concept work internally and to external clients
• Liaising with outside design support contracted on projects
• Establishing direction for design through to completion
• Working closely with the project manager and production team to ensure that all information
necessary for the successful production of the design is clearly understood
• Staying current on market trends and research as it relates to design, and communicates it to
other team members
• Liaising with regional and international offices, where necessary

 

Key Success Factors:

• Ability to manage personal and project schedules on time and budget
• Ability to apply bold creativity to any project, no matter how small
• Creative impact on delivery of project
• A desire to be a player in the changing retail landscape

 

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

The Senior Designer takes responsibility for the design output, ensuring that the project requirements and agreed strategy are reflected in the design developed. This position requires a proactive mind, leading the design team to develop highly innovative and creative solutions for a variety of strategically driven small-medium sized projects. The ability to clearly communicate ideas to a client and manage interface with the Project and Account Management teams, is essential.

Professional & Technical Experience:

• Degree or qualifications in relevant specialism
• Minimum five years' experience working in the industry
• Strong creative portfolio with a variety of client exposure
• Excellent verbal communication and presentation skills
• Clear understanding of materials and construction processes and details
• Ability to undertake brand audits, survey project sites, review competitors, study consumer profiles, behaviours, and mindsets
• Ability to brief and manage 3rd party consultants & contractors
• Experience with the following software: Adobe Creative Suite, Microsoft PowerPoint, SketchUp, AutoCAD, Vectorworks (preferred), Cinema 4D (preferred)
• Excellent hand sketching and technical drawing abilities

 Key Responsibilities:

 The majority of time within the role is dedicated to:

• Developing multiple applicable design solutions which meet the strategic, design, functional and budgetary criteria as established by the client and FITCH project team
• Proactively developing design to deliver strategic intent and guiding other team members
• Presenting concept work internally and confidently to external clients
• Liaising with outside design support contracted on projects
• Establishing direction for design through to completion
• Working closely with the project manager and production team to ensure that all information necessary for the successful production of the design is clearly understood
• Staying current on market trends and research as it relates to design, and communicates it to other team members
• Liaising with regional and international studios, where necessary

 Key Success Factors:

• Ability to manage personal and project schedules on time and budget
• Ability to apply bold creativity to any project, no matter how small
• Creative and design team leadership on delivery of a project
• Strategic outlook, insightful, consumer driven concepts and design solutions
• Confidence communicating ideas and presenting to clients

 

FITCH is the world’s leading brand and retail consultancy. Designing the Future.

Online, offline and in person. We don’t predict the future, we influence it and we design it.

Whenever and wherever your customer meets your brand.

FITCH is a WPP company (NYSE). 

 

Senior UX/UI Designer

FITCH  is looking for a Senior Digital Designer to join our team in Hong Kong. This is a fantastic opportunity to help create innovative digital experiences at a rapidly expanding customer experience design consultancy located in Central Hong Kong. There will be lots of opportunity to use your skills, learn new ones and to fully own the design of apps, websites and other digital experiences.

We're looking for an individual with a user-centric approach to design and a good understanding of how digital products work. You have a passion for beautiful UI and a positive, problem-solving attitude.

You will be part of a team of talented designers who strive to create the best possible products.

What exactly is the role?

• Take ownership of projects from wire framing and design through to dev handoff.
• Design page templates for websites, apps, touch displays and emails
• Establish the design parameters and specifications for assigned design projects
• Creation of visual mood boards and style sheets
• Work closely with the developers to successfully execute designs to launched products

What skills are necessary?

• 5+ years of web and interactive design experience
• Must possess excellent layout/design/production skills
• Expert in Sketch
• Knowledge of Adobe Photoshop, Illustrator
• You will have created interactive prototypes using InVision, Marvel or Sketch Cloud
• Familiarity with other prototyping tools such as Framer or Principle a plus
• Knowledge of HTML and CSS a plus

Other things we're looking for

• Very strong attention to detail and excellent organisational skills
• Passion and excitement for all things UI/UX
• An understanding of the capabilities of various web platforms and mobile devices
• Desire to work in a fluid, agile and collaborative environment
• Ability to work independently or within a team (especially cross-functional teams)
• Experience designing multi-channel and responsive sites across mobile/tablet/desktop

What will you get?

• Experience within a world-renowned agency
• 5-day working week
• 20 days annual leave
• Great remuneration and benefits package
• Fun group of colleagues

Interested?

Then drop an email with the Job Title in the subject line, plus:

• An explanation of why you’re perfect for the job and why you want to work at FITCH
• Your CV
• Find out more about FITCH by visiting www.fitch.com

 

 

FITCH is the world’s leading brand and retail consultancy. Designing the Future.

Online, offline and in person. We don’t predict the future, we influence it and we design it.

Whenever and wherever your customer meets your brand.

FITCH is a WPP company (NYSE). 

 

Senior Digital Producer

FITCH is looking for someone who is curious problem solver, passionate about technology & creativity and thrives in a fast paced, innovative and collaborative enironment.

This role is the key coordinator for delivery of digital projects, connecting a variety of disciplines and team members together to ensure projects are launched on time, with impeccable quality.

You will be joining our well established digital team in Hong Kong, and reporting to the Technology Director.

What exactly is the role?

• Coordinate digital team members (Creative, UX, Developers, QA) to efficiently deliver complex interactive applications (mobile, web, experiential)
• Track budgets and schedules, manage scope, assess risk, and help manage a development team to successful project completion
• Demonstrate knowledge of technical architecture, user experience, design, content, SEO/search, social media, and analytics
• Report into the Client Service team and support them at the front lines for client contact
• Be strategic about when you can handle issues cropping up, and when it's time to escalate before it's too late.
• Manage UAT and stakeholder reviews

What skills are necessary?

• At least 5 years managing multiple digital projects in a fast paced environment
• Bachelor’s degree in Communications or Computer Science
• Ideally some technical background or hands-on experience
• Comprehensive experience applying Agile/Scrum delivery methodologies
• Experience using modern software planning/delivery tools (eg. JIRA, Confluence, etc.)

What will you get?

• Experience within a world-renowned agency
• 5-day working week
• 20 days annual leave
• Great remuneration and benefits package
• Fun group of colleagues

 Interested?

Then drop an email with the Job Title in the subject line, plus:

• An explanation of why you’re perfect for the job and why you want to work at FITCH
• Your CV
• Find out more about FITCH by visiting www.fitch.com

 

Job Purpose:

Senior Graphic Designers at FITCH develop graphic language and identity systems across 2D and 3D (environments) branding projects. This role will span across clients from multiple categories including: beauty, FMCG, technology, financial services and telecommunications.

 

Professional & Technical Experience:

• Strong design background (agency or client-side)
• Ability to communicate ideas through multiple mediums
• Proactive approach to technology, software and industry innovations
• Ability to perform consistently and reliably with a willingness to increase professional responsibilities, skills and understanding of broader market issues
• Strenght of strategic and comprehensive outlook
• Comprehensive experience in creative software (Photoshop, Illustrator)
• Play a role in the inspiration and knowledge development of the wider group
• A keen eye, a sense of humor, a taste for challenges, who can work harmoniously within an interdisciplinary, fast-paced environment.

 

Key Responsibilities:

Creativity - Delivering conceptual work of the highest creative standard

Delivery  - Organising activities and responsibilities within projects, and ensuring deadlines and project timelines are met

Planning  - Develop a clear understanding of the proposal and to highlight and pre-empt issues

Client Management - Coordinating activities for client presentations, attending client meetings 

Leadership - Ambitious, keen to progress

Communication - Ensuring consistent and effective communication takes place across the project team

Best Practice - Working closely with Creative Director, Design Directors, Strategy team and other senior members of the teams to develop the creative studio and creative standards

Mentoring - Motivating, inspiring; you know what is happening in the market and are confident in voicing opinions

Job Purpose:

The Strategist brings in new thinking to support project teams by developing insightful and convincing strategy solutions for FITCH clients.

 

Professional & Technical Experience:

• Bachelor's degree in Business, Marketing, or social sciences preferred
• Regional experience and excellent research skills highly desirable
• Collaborative working in diverse team environment
• Ability to hit deadlines in fast-paced environment
• Marketing mindset, with an understanding of positioning, design strategy, and consumer behaviour
• Ability to recognise patterns that lead to insights
• Facilitating creative exploration among diverse participants
• Creating a brand platform that has a clear business impact
• Fluency in brand and marketing methods for developing platform, proposition, naming and architecture
• Proven ability to support projects through clear written and oral communications
• Familiarity with retail and brand strategy writing, brand naming, architecture, creative briefing and potentially brand engagement
• Leading candidates will have: the desire to learn and grow through the work, exceptional attention to detail, a balanced analytical and creative mindset, ability to swiftly prioritize competing priorities, and some knowledge of retail and branding best practices

 

Key Responsibilities:

The majority of time within the role is dedicated to:

• Providing a clear assessment of the future relationship between the client and their consumers
• Providing clear, evidence-based research to support the team
• Partnering with third parties where required
• Ensuring designers understand the latest strategic direction
• Supporting interns to make the most of their time here
• Stimulating and provoking with new thinking that keeps us on our best game
• Creating marketing content with other community members
• Working in pitch teams
• Leading interviews - internal, external, executive
• Researching the client's business context and understanding the client's decision criteria
• Anticipating consumer behaviours
• Turning data into actionable insights
• Telling a compelling story
• Communicating rigorous opinion 

 

Key Success Factors:

• Problem solving to discover opportunities where others see problems
• Rigorous innovation to find the best way of understanding the truth
• Optimistic perseverance in the face of adversity or uncertainty

Job Purpose: 

The Strategy Director provides day-to-day leadership of strategists, designers and client services during strategic phases of projects, leading FITCH clients towards ambitious and strategic goals.

Professional & Technical Experience:

• Bachelor’s Degree in Business, Marketing or social sciences preferred
• Major network agency experience would be an asset, however smaller agency experience is also a real plus
• Multidisciplinary strategy and planning experience
• Ability to adapt models and thinking to fit with the real world of consumers and the wider need of the client
• Ability to influence the strategic thinking of creative and client services
• Fluency in brand and marketing methods for developing platform, proposition, naming and architecture
• Strongly self-motivated, a great multi-tasker and used to working in a frenetic, entrepreneurial environment
• Ability to relate up and down both internally and externally
• Bold, opinionated, informed and curious thinker
• Leading candidates will have proven ability to instill in others: the desire to learn and grow through the work, exceptional attention to detail, a balanced analytical and creative mindset, ability to swiftly prioritize competing priorities, and confidence with retail and branding best practices

Key Responsibilities: The majority of time within the role is dedicated to:

• Providing day-to-day leadership during strategy phases of client services and design teams
• Going beyond the brief to understand the deeper needs of the client’s business
• Bringing multiple thoughts together into a clear and coherent strategic imperative
• Providing leadership in all strategy to the team
• Supporting senior strategists on their journey towards becoming director
• Communicating the value of strategy and its tools to other communities across the studio
• Evolving the strategic tools and processes used in the studio
• Building FITCH’s strategy reputation through a clearly owned specialism
• Growing the reach of the project into new stakeholders and budgets
• Leading pitch teams
• Managing the strategic element on key client relationships
• Leading interviews - internal, external, executive
• Researching the client's business context and understanding the client's decision criteria
• Anticipating consumer behavior
• Turning data into actionable insights
• Telling a compelling story
• Facilitating creative exploration among diverse participants
• Creating a brand platform that has a clear business impact
• Communicating rigorous opinions

Key Success Factors: 

• Enthusiastic challenges to the work and methods in a way that fosters other’s professional and personal growth
• Managing the team/approach to ensure that the best work is produced, and any problems are handled promptly
• Exemplary results for everyone: the client, the work, the team and the consumer

About FITCH FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job purpose

The Strategy Intern provides support across strategy projects and, occasionally, business development and marketing work. 

Key responsibilities

The majority of time within the role is dedicated to:

• Providing fresh perspectives and practices
• Interrogating our processes and introducing new ideas
• Researching and analysing new trends
• Auditing brands and retail spaces
• Analysing competitors
• Organizing and attend retail safaris
• Actively participating in project brainstorms
• Providing support in the organization of client workshops
• Producing insight pieces and thought leadership 

Professional & Technical Experience

• Passionate about brands
• Clear written and oral communication
• Collaborative working in diverse team environment
• Ability to hit deadlines in fast-paced environment
• A background in business, economics, marketing, design, architecture, communications, media is preferable. However, applicants from all backgrounds are welcome!

Key Success Factors

• Flexibility and fast learning
• Bringing new perspectives into the studio and making them relevant
• Optimistic perseverance in the face of adversity or uncertainty