Careers

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

• Client Understanding Understand the client’s business and structure
  - Exposure to working as part of the Account Management team in a client facing environment
  - Demonstrate an interest in our clients, sectors, and competitors within the FITCH remit (retail, experience, brand)
  - Distil your knowledge to form observations and insights, distributing relevant project and sector knowledge to the wider Account Management team
• Team Coordination Ensure the smooth running of the team
  - Ownership of weekly client status reports, revenue forecast reports, resourcing requests
• Budgeting Demonstrate financial awareness for projects
  - Ability to significantly contribute to developing cost proposals for new projects
  - Ability to forecast, raise POs, invoice, and maintain tight management of small ongoing project budgets
• Project Management Run small scale projects
  - Manage timelines and resource in conjunction with the Account Manager / Director ensuring that the wider team including Strategy, Creative and Digital know the project status and next steps
• Creative Demonstrate an informed point of view on the creative work
  - Demonstrating an interest in and sound judgment of creative work against clients’ brief, customer needs and ambition

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

Acting as the playmaker, the AD owns the client relationships, making key decisions and leading the team to ensure smooth delivery of projects. They exceed client expectations at all times; making the process of project management and delivery straightforward and easy for both the client and the agency. By developing good everyday relationships with clients they deliver reassurance that their accounts are being well managed. The AD will build strong, strategic business relationships in order to identify new opportunities and organically grow business.

Professional & Technical Experience:

• Previous agency side experience at SAM level in the design industry or related creative industry (retail experience preferred) with 8+ years’ experience
• Proven experience in 3D/environmental design process
• Experience directing £1M+ accounts – projects with scale
• Financially astute and great attention to detail
• Track record of building relationships and consulting senior clients on strategic branding/ design/comms
• Strong collaborator and communicator – a team player who can take the lead and also stand on their own when required
• Competent line manager and leader of cross discipline teams
• Mentorship capabilities with a proven track record of having managed more than 2 people

Characteristics:

• Highly organised
• Presence – leadership, authority
• Patience and intuition
• Agility – ability and willingness to multi-task
• High energy - passion for design, branding and developing the growth of the business
• Ability to challenge and inspire teams

Key Responsibilities: The majority of time within the role is dedicated to:

• Project Management
  - Client lead on multiple key accounts
  - Financially accountable for directing and growing complex accounts – this includes proposal writing, forecasting, strategic planning, reporting and meeting monthly and annual financial targets
  - Support Business Directors in delivering best-in-class account management
• Leadership
  - Be a leader within the agency to the account members and other disciplines – contribute to the organic growth of others
  - Provide clarity and direction to key stakeholders at all times (brief writing/articulation of business challenges, weaknesses and opportunities)
• Clients
  - Develop consultative relationships with key senior stakeholders within the client’s business
  - Network within a business to expand client base
  - Champion FITCH’s though-leadership and positioning by promoting its use in all works (where relevant)
• Commercial acumen
  - Management of the whole team’s accounts
  - Fundamental understanding of the wider business position and fiscal challenges
  - Contract negotiation (not just fees)/the ability to directly engage with procurement to broker a deal that is mutually beneficial to all parties
• Creative
  - The ability to present FITCH, strategic thinking and creative seamlessly, either as part of a team or independently
• Industry Knowledge
  - Deep understanding of the commercial landscape surrounding the client’s business including a sound understanding of all operational aspects of their business

Key Success Factors:

• Leadership: Ability to unite large groups behind a common viewpoint and maintain internal and external relationships whilst executing the vision
• Conviction: Ability to speak with knowledge and authority on all aspects of project management, the agency’s business and associated disciplines
• Foresight: The ability to predict potential issues and opportunities from both an internal and external perspective
• Integrity: A deep-rooted knowledge of the industry and sector commanding respect

Job Purpose:

Responsible for the day to day processing of accounts payable transactions accurately and on a timely basis. Supporting of the wider Finance team to positively impact business performance on a local level.

Professional & Technical Experience:

• Experience in Microsoft Office packages, especially Excel
• Excellent numeracy and analytical thought processes
• Client/customer service experience
• Degree in Business/Accounting/Economics/ etc. desired but not essential
• Desire to start studying for a professional qualification e.g. CIMA/ACCA

Key Responsibilities:

The majority of time within the role is dedicated to: 

• Receive and verify invoices
• Take responsibility for ensuring timesheets are entered by studio team in a timely manner and against the correct project jobs
• Verify that transactions comply with financial policies and procedures
• Ensure supplier invoices are loaded onto a bespoke system (Maconomy)
• Maintain listing of accounts payable
• New employee setup
• BACS and priority payments
• Entering freelancer timesheets into Traffic
• New supplier setup, ensuring all documentation is provided
• Updating employee holiday onto Traffic
• Maintain an accurate and up to date filing system for financial documents
• Carry out other ad-hoc duties as requested
• Verifying staff expense claims
• Maintaining strict SOX compliance throughout the department
• Raising POs accurately and communicating with relevant parties
• Headcount

Key Success Factors:

• Willingness to undertake any other duties as may be required from time to time
• Ability to work to tight deadlines with some flexibility around working hours in these periods
• Proactive, positive approach to working with all members of the studio team and external contacts
• Timely and accurate assistance, supporting wider Finance team, impacting business performance on a local level
• Strength of working relationships – internally across all departments and within the wider WPP organisation
• Credible and collaborative representative of finance team

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About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

The Creative Director develops and leads FITCH design teams. The CD is accountable for the performance and output of these teams, which in turn contributes to the creative reputation of FITCH. The CD plays a leadership role, driving the creative agenda and future direction of the studio. They support the Business Directors to lead new business efforts as well as consulting and engaging existing clients towards organic growth, contribute to FITCH thought leadership, and partner with FITCH associates and teams across the globe as it applies.

Professional & Technical Experience:

• Baccalaureate degree in interior/environmental/graphic design, or technical art school degree
• Minimum ten years of international design experience and five years of team leadership and business management experience
• Ability to communicate concepts and ideas to others through written, drawn and verbal means, particularly design staff across disciplines and project managers
• Superior listening skills
• Strong creative leader with proven design ability and execution in international design
• Outstanding presentation skills
• Ability to apply creativity and strategy to any given solution
• Similar consultancy/agency experience preferred
• Must be able to travel 50%

Key Responsibilities:

The majority of time within the role is dedicated to: 

• Senior creative leadership for projects within the studio, providing both a holistic overview as well as a detailed understanding where relevant
• Ensuring and inspiring the development of best practices in the creation and delivery of work
• Fostering strong collaborative teams across skill sets
• Working to build and nurture long-term client relationships
• Playing an active role in business development and studio growth initiatives
• Actively participating in and positively impacting the general management of the studio
• Nurturing talent and working to grow their knowledge and skills
• Providing support, as required, to studio and creative development plans in the region, focusing on strategic objectives and consistent delivery of the creative product
• Supervisory responsibilities including, hiring, training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees, and addressing complaints and resolving problems

Primary Activities:

On a day to day basis:

• Establishment of a clear structure for the day to day management of the team
• Management with Studio Director of the operational running of the studio utilising all available resources
• Mentoring of creative teams - leading role for key projects; support role in smaller projects working via DDs and ADDs
• Creative benchmarking internally and externally via an understanding of the dynamics of the industry as a whole
• Overseeing creative recruitment
• Key role in business development and creatively leading pitch teams
• Working with the Business Development function, profile building for individuals and studio via PR and awards programmes
• Active participation in the required activities of the management team – regular meetings and follow-up actions

Key Relationships:

Within the studio key relationships are:

• Managing Director /CEO
• Chief Creative Officer
• Executive Creative Director
• Business Director
• Finance Director
• Studio Director
• Strategy Director
• Development Director
• Design Director

Key Success Factors:

• Growth, strength, and stability of the studio
• Cohesiveness between disciplines
• Assessment of creative output
• Number and quality of awards
• Industry profile
• Credibility across the business
• Working relationships
• Impact on general management and overall growth of the team

About FITCH 

FITCH is the world’s leading brand and retail consultancy. Designing the Future.  

Online, offline and in person. We don’t predict the future, we influence it and we  

design it. Whenever and wherever your customer meets your brand. 

Job Purpose 

The Financial Controller is a fantastic role for a candidate looking to take a role in a fast paced agency, where they will have autonomy over the leadership of finance team. 

The FC has day to day responsibility of the finance function at FITCH, and the leadership and smooth running of the team to meet the needs of the business. The FC will closely partner with the FD to ensure processes are effective and efficient, and all financial controls are being met as set by SOX, and our Global teams. 

The successful candidate will be a reliable source of expertise with a helpful and calm approach to manage daily challenges and queries. 

Duties and Responsibilities 

• Responsible for financial Control and reporting of London office  
• Lead the finance team (3 direct reports), be a mentor and support their development.   
• Ensure accuracy and integrity of finance department outputs 

• Ensure that the finance team meet deadlines and timetables set by WPP, Brand HQ and internally 
• Responsible for financial reporting in Cartesis 
• Ensure SOX compliance of the finance team and wider agency 
• Ensure that all external, internal, client audits run smoothly with finance team 
• Responsible for Company cash flow and trade working capital (TWC) – managing to conclusion related issues 

• Maconomy super user, ensuring finance team support wider agency system issues and to maximise the use of the system generating efficiency within the team 
• Preparation of monthly commentary reports 
• VAT return to WPP Brands (UK) Ltd 
• Adhoc reporting requests from WPP Brands (UK) Ltd 
• Review of  P11D’s 

• Review of PSA return 
• Knowledge of monthly Payroll preparation ( ability to cover in the absence of the Finance Manager ). 
• Management of agency Amex card account 

Financial Reviews and Approvals 

• Review monthly P&L prior to FD review 
• Review forecasts and budgets prior to FD review 
• Approval of actuals, budgets, and forecasts in Cartesis 
• Review of monthly commentary  
• Approve of weekly BACS, manual payments, Purchase Orders and Expenses  

• Approval of changes to access rights, e.g. Servers, Maconomy 
• Approve Season Ticket Loan requests 

Team Leadership 

• Assessing the needs of the team and developing training plans that help their ongoing development. 

• Effectively lead by providing feedback in a timely and constructive way that helps the growth and development of the team members. Conduct formal appraisal meetings where required and as requested by team members. 
• Set team and individual goals that meet the needs of the business and the team’s career objectives.  
• Constantly review the team structure to ensure it means the business needs.  
• Delegate tasks appropriately to the team to ensuring efficiently and effectiveness.   
• Oversee holiday for the team, approving and ensuring suitable resourcing at all times.  

Meetings 

• Conduct P&L, budget and forecast review with FD as required 
• Monthly balance sheet review meeting with FD 
• Chair the weekly team meeting with the team, ensuring actions are distributed and completed by the team 

• Attending meetings with External Auditors as required 
• Attending meetings with Internal Auditors as required 
• Attending meetings with Client Auditors as required 

FITCH Fundamentals  

• Supports the creation of thought leadership pieces  
• Creates and owns initiatives that define and strengthen our culture 
• Becomes a source of new brand ideas and knowledge about relevant digital trends  
• Embodies our values – Listen, Fearless, Excite, Grow.  

People and Team 

• Develops an understanding of team interaction and team member roles. 
• Listens to constructive feedback and responds positively. 
• Fosters communication and cohesion between internal teams and functions. 
• Participates in workshops and other sessions to grow expertise in tools to identify business opportunities and solve clients’ business challenges. 

• Takes notes and develops minutes to document activity and actions. 
• Assists client leads in preparation of pitches and business development presentations. 

Qualifications and Skills 

Capabilities (Success Factors) 

An individual who (has): 

• Demonstrates passion and drive 
• Strong communication skills with the ability to digest financial information and communicate in a simple understandable way to people within the business 

• Effective and efficient time management, organisation and multi-tasking skills. Has high standards for work and impeccable attention to detail 
• Attention to detail, but with the ability to step back and see the big picture 
• Strong leadership skills, with the ability to develop and grow a team 
• Is willing and able to get involved and immersed in all aspects of the Finance function 
• Team-oriented across all levels and functions Ability to manage upwards and downwards effectively with the ability to maintain and instil optimism into others 

• Ability to influence and inspire others (Asks “why not?” instead of “why?”). 
• Open-minded, inherently curious, and willing to share fresh perspectives in solving problems. 
• Willing and able to build strong relationships to become trusted and respected by colleagues, advisers, stakeholders and contacts 
• Ability to be a positive agent for change to enable continuous improvement in the Financial and Commercial operations at FITCH 
• Trusted advisor and supportive team member to the FD, with the ability to deputise if required. 

• Strong balance of thought and action 
• Ability to manage conflicting priorities. 
• Comfort dealing with ambiguity and learning on the job. 
• Able to see the big picture, thinks about the present and the future; explores possibilities. 

Required Experience  

• Qualified accountant (CIMA, ACCA). 
• Experience working with finance system, Maconomy, a strong advantage 
• Minimum of 3-5 years’ experience in agency finance function, leading a team.  
• Experience working in branding agency advantageous. 
• Demonstrates passion, creativity, and resourcefulness. 
• Passionate about being culturally connected and on the leading edge of brands, marketing, and design. 

FITCH is an equal opportunities employer 

ABOUT FITCH

Designing the future. FITCH transforms consumer experience and accelerates business success. We deliver seamless solutions by combining the physical, human and digital elements of a brand to create unique experience signatures. 

FITCH is a leading global retail and brand consultancy with an integrated offer of strategy, design, and implementation, which enables us to deliver across all touchpoints. We do this for clients that include Adidas, B&Q, Brown-Forman, Dell, H&M, Philips, and Sberbank. FITCH is a WPP company (NYSE). www.fitch.com

Job Purpose:

Our global brand agency seeks an experienced, hands-on financial controller to administer the agency's financial reporting. The controller maintains overall Corporate accounting, budgeting and financial reporting policies and procedures which will provide effective control and satisfy the requirements of senior management and independent auditors.

Professional & Technical Experience:

• Accounting/Finance Degree with 6+ years’ experience in a financial reporting and analytical role
• Strong background in GAAP accounting and financial management.
• Exposure to planning and financial reporting. Experience posting journal and general ledger entries.
• Public accounting or audit experience is a plus
• Experienced in Sarbanes Oxley compliance reporting, including assistance in maintaining the current set of internal controls and establishment of new framework to maintain SOX compliance.
• Established proficiency in planning, analysis and with solid oral and written communication skills.
• Managerial capabilities preferred.
• Ability to work independently with senior management, peers and junior staff.
• Ability to manage multiple priorities and tight financial reporting deadlines.
• Group consolidation experience a plus
• Intermediate to Advanced Excel skills, including writing formulas, pivot tables, sumif statements, and filters. Ability to write and edit macros a plus.

Key Responsibilities:

• Responsible for the accounting functions, including adherence to company accounting policies and procedures, and the fulfilment of all internal and external financial and operational reporting requirements.
• Directing and assisting in the preparation of financial reporting and summarizing and forecasting the agency business activity and financial position of areas of revenue and expenses, based on past, present and expected operations
• Comparing financial performance of operations with operating plans and standards; reporting and interpreting the financial results from operations; reporting significant trends and variances and contributing toward the formulation of future policies and strategies which will enhance overall profitability and operating efficiency.
• Maintains all reporting of internal and external periodic reporting to Corporate office or parent company including actuals, re-forecast, budget, corporate responsibility, client profitability, balance sheet variance analysis, and other Corporate requests.
• Prepares and manages the accuracy and productivity of day-to-day activities including monthly flash and actuals, month-end close, inter-company reconciliations, profit & loss statement and financial statements.

• Oversees accounts payable, accounts receivable, cash disbursements & wires.
• Responsible for reviewing payroll and pension accruals, fixed asset records, taxes and general accounting
• Provide variances analysis and reporting on monthly results
• Assists in the development of the annual budget, quarterly forecast and coordinates final year-end process and reporting using consistent format
• Leads interactions with all internal and external auditors and ensures SOX controls are communicated, followed and SOX narratives updated as necessary
• Liaison with the Client Finance team on individual client account reconciliation processes as needed
• Responsible for the accounting functions for two satellite offices within the network.
• Assist in the oversight and timely reporting of sister company and consolidated reporting for N.A.
• Approves all overhead invoices in payment system and investigates issues as they arise.
• Integrates and coordinates controllership functions and systems to achieve maximum operating efficiency and effectiveness.
• Responsible for vendor management and 1099 processing
• Creates ad-hoc reports as required

 Key Success Factors:

• Working alongside the FD, improving efficiencies and impacting on US-wide business performance
• Implementation of new working practices to underpin CFO’s drive to improve systems and efficiencies across the global network
• Strength of working relationships – internally and within WPP

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Job Purpose:

Reporting to the Financial Controller and responsible for generating management accounts and data analysis. Ensuring all process adheres to SOX compliance as well as WPP policies.

Professional & Technical Experience: 

• Degree in Economics/Accounting/Business or similar
• Studying towards a professional qualifications CIMA/ACCA
• Highly proficient in Microsoft Office Suite with particular flair in Excel spreadsheets
• Finance system experience, preferably Maconomy
• Excellent numeracy
• Able to work independently with meticulous attention to detail

Key Responsibilities: The majority of time within the role is dedicated to:

• Verify that transactions comply with financial policies and procedures
• Liasing with a shared service centre
• Raising invoices and credits in a timely manner
• Cartesis/SAP BFC Reporting
• Balance Sheet Reconcilliations
• WIP and job management
• Accrued/Deferred revenue management
• Forecasting/budget reporting
• Preparation of journals for general ledger postings
• Client Profitablility Reporting
• PSA/ P11d and other Tax returns
• VAT returns
• Liasing with external payroll team
• Preparation of Management Accounts, including P&L management, accruals and prepayments
• Assisting with audit
• Ensuring SOX controls are maintained and reported quartlerly
• Posting the reallocation of expenses/time between jobs where required
• Performing project resourcing and reporting when needed
• Conducting reviews and evaluations for cost-reduction opportunities
• Assist in Finance ad-hoc projects as required

Key Success Factors:  

Willingness to undertake any other duties as may be required from time to time

• Ability to work to tight deadlines with some flexibility around working hours in these periods
• Positive approach to working with all members of the studio team and external contacts
• Proactive approach and take initiative in fulfilling responsibilities
• Positive working attitude and keen to learn
• Able to adapt well to changes in processes and willing to take on new challenges

Key Relationships:

• CFO
• Financial Controller
• Credit Controller
• Client Accountant
• Finance Assistant
• Client Services
• HR

About FITCH

FITCH is the world’s leading brand and retail consultancy. Designing the Future. Online, offline and in person. We don’t predict the future, we influence it and we design it. Whenever and wherever your customer meets your brand.

Job Purpose:

Like conducting an orchestra, the SAM co-ordinates client programmes in conjunction with the Account Director and Account Manager. By acting as the liaison between FITCH and clients, they effectively engage internal teams, vendors and clients at the right point in the process to ensure successful, co-ordinated results.

The SAM strives to maintain, meet and exceed client expectations in overseeing the management and delivery of projects to budget and on time. This role is also responsible for ensuring that client deliverables are being fulfilled by the Account Managers and Account Co-ordinators.

Professional & Technical Experience:

• Previous agency experience at Account Manager level in design industry or related creative industry (retail experience required) with 4+ years’ experience
• Proven experience in 3D/environmental design process
• Proven ability to manage medium to large scale branding and design projects for both environments and brand communication deliverables
• Strong experience engaging, developing and retaining client relationships
• Excellent interpersonal and communication skills honed within the creative industry

Characteristics:

• Team oriented within a framework of leadership
• Strong verbal and written communication and presentation skills
• Detail-oriented with exceptional organisational skills; must be able to multi-task and prioritise
• Ability to coordinate, self-motivate and support the team, while working closely with other clients and creative

Key Responsibilities: The majority of time within the role is dedicated to:

• • Project Management
  o Client lead on at least one account in addition to multiple project workstreams
  - Overall responsibility for the management or co-ordination of projects from start to finish; overseeing project quality throughout the entire process
• Team Co-ordination
  - Ability to unify a small team behind a single vison showcasing clear interdisciplinary understanding
  - Demonstrate a full understanding of the brief, requirements and deliverables; providing mentoring and on-the-job training to Account Managers and Account Co-ordinators
• Clients
  - Managing client expectations at all times with issues tackled in advance and problems foreseen and resolved
  - Building and maintaining strong continuous relationships with key senior clients, identifying and addressing their needs
• Finance
  - Financially accountable for the whole project; defining the scope of work, planning cost proposals and timelines as well as forecasting budgets and tracking spend
  - Confident negotiator capable of working with client to reach a mutually beneficial position on finance and project deliverables
  - The ability to uncover potential opportunities within the current workstreams
• Creative
  - Ensuring creative teams are fully briefed. Participating in brand discussions and strategic deliverables with clients, strategists and/or creative teams
  - Adding value through creative feedback and strategic insights showcased through an innovative approach to problem solving-not being afraid to use this to challenge the studio and clients as required
  - Confidently present work with reference to FITCH proprietary tools where relevant
• Industry Insight
  - Maintaining a good understanding of the client and the major trends shaping the market; ensuring AM and AC are developing knowledge

Key Success Factors:

• Management: Ability to communicate any client activity/issues and feedback to the whole company (not just the team), become independently responsible for the outcome
• Proactivity: Ability to be a team player, capable of working unscripted within the client environment to convert exciting opportunities and develop new ones
• Adaptability: Ability to not only develop and execute a variety of project work plans, working to a deadline and within budget but also with a variety of different people and working styles
• Engagement: Strength of working relationships – both internal and external as well as confidence in presenting FITCH’s offering in a knowledgeable and compelling manner

JOB SUMMARY

You will have overall responsibility for leading and growing specific client business for Fitch in Singapore as well as any other ‘secondary’ accounts that may require client service.

You will own, enhance and grow the client relationships by becoming a consultant of value to clients, through proactive account management, demonstrate high value thought leadership, and strategic counsel in areas of strategy, brand environments and design.

Take responsibility for directing and mentoring your direct client service team/reports.

You will be accountable for client retention, and ensuring Fitch exceeds client expectations

KEY RESPONSIBILITIES

• Develop a strategic level of understanding of the clients’ business needs.
• Take overall responsibility for each project brief, communication to all parties, briefing creative team members, liaison with vendors/suppliers/contractors, drafting meeting reports, drafting and maintaining project schedules, ensuring delivery against agreed scope of work.
• Prepare proposals, contracts, and revision orders/changes of scope for all project work.
• Work closely with the Creative team to ensure design work is delivered to the highest creative standards, on time, and on budget.
• Work closely with the Finance team on budget forecasts, budget approvals, revenue recognition, invoicing and financial control.
• Learn to interpret Fitch process, capabilities and credentials appropriately for individual projects and relationships, using Fitch’s experience and expertise to grow new opportunities both within and outside of existing client relationships.
• Work with Managing Director, Singapore, to develop existing client business plans.
• Monitor information channels, and keep clients updated on latest trends and insights relevant to their business.
• Manage direct team reports from general career development through to day-to-day coaching and support.
• Extend support to pitch presentations, credentials and proposal preparation, initial project costing activities, pitch preparation and presentations.
• Develop close links with counterparts in other WPP agencies.

MINIMUM REQUIREMENTS

• 5 years of practical experience preferably in a client servicing role
• Degree of post graduate qualification in marketing or business management
• Knowledge of retail sector is preferred
• Knowledge and/or past experience in design, architecture or consulting is preferred though not essential
• Background and/or past experience in advertising agencies not desired
• A sense of curiosity, and a passion for branding and retail
• Exceptional presentation, organizational and time management skills
• Independent and rigorous attention to detail
• Excellent verbal and written communication, negotiation and interpersonal skills
• Strong team player who is result-oriented, hands-on, and self-motivated
• Works well across different cultures
• Command of English and Chinese languages preferred, multiple Asian languages would be a bonus

KEY CHARACTERISTICS

• Strong communication and presentation skills
• Self-motivated
• Strong problem solving abilities
• Passionate about interaction & user experience design
• Excited and heavily motivated by technology, creativity & innovation

KEY SUCCESS FACTORS

• Cares about user experience
• Is not afraid of complex problems and challenges
• Hands on problem solving
• Ability to thrive working in fast-paced projects
• Self-starter with entrepreneurial spirit
• Can work either alone or with a team

Sr. 3D / Experiential Designer (Temp, 2-3 month assignment, available right away)

Job Purpose:

Interface with the Project and Client Management teams to ensure that the project requirements are reflected in the design developed. This position manages a variety of specific small-medium sized projects utilizing creative awareness and abilities.

 Professional & Technical Experience:

• Degree in interior design, architectural design, industrial design, or related area required
• Minimum five (5) years' experience in a retail design company or similar
• Strong creative portfolio with a variety of client exposure
• Excellent verbal communication and presentation skills
• Clear understanding of materials and construction processes and details
• Ability to undertake brand audits, survey project sites, review competitors, study consumer profiles, behaviors, and mindsets
• Ability to brief and manage 3rd party consultants & contractors
• Experience with the following software: Adobe Creative Suite, Microsoft PowerPoint, SketchUp, AutoCAD, Vectorworks (preferred), Cinema 4D (preferred), 3D Studio Max (preferred)
• Excellent hand sketching and technical drawing abilities

Key Responsibilities

The majority of time within the role is dedicated to:

• Developing multiple applicable design solutions which meet the strategic, design, functional and budgetary criteria as established by the client and FITCH project team
• Proactively developing design with other team members
• Presenting concept work internally and to external clients
• Liaising with outside design support contracted on projects
• Establishing direction for materials and finishes on projects
• Working closely with the project manager and production team to ensure that all information necessary for the successful production of the design is clearly understood
• Staying current on market trends and research as it relates to retail design, and communicates it to other team members
• Liaising with regional and international offices, where necessary

 Key Success Factors

• Ability to manage personal and project schedules on time and budget
• Ability to apply creativity to real-world problems
• Creative impact on delivery of project

Job Purpose: 

The Strategy Director provides day-to-day leadership of strategists, designers and client services during strategic phases of projects, leading FITCH clients towards ambitious and strategic goals.

Professional & Technical Experience:

• Bachelor’s Degree in Business, Marketing or social sciences preferred
• Major network agency experience would be an asset, however smaller agency experience is also a real plus
• Multidisciplinary strategy and planning experience
• Ability to adapt models and thinking to fit with the real world of consumers and the wider need of the client
• Ability to influence the strategic thinking of creative and client services
• Fluency in brand and marketing methods for developing platform, proposition, naming and architecture
• Strongly self-motivated, a great multi-tasker and used to working in a frenetic, entrepreneurial environment
• Ability to relate up and down both internally and externally
• Bold, opinionated, informed and curious thinker
• Leading candidates will have proven ability to instill in others: the desire to learn and grow through the work, exceptional attention to detail, a balanced analytical and creative mindset, ability to swiftly prioritize competing priorities, and confidence with retail and branding best practices

Key Responsibilities: The majority of time within the role is dedicated to:

• Providing day-to-day leadership during strategy phases of client services and design teams
• Going beyond the brief to understand the deeper needs of the client’s business
• Bringing multiple thoughts together into a clear and coherent strategic imperative
• Providing leadership in all strategy to the team
• Supporting senior strategists on their journey towards becoming director
• Communicating the value of strategy and its tools to other communities across the studio
• Evolving the strategic tools and processes used in the studio
• Building FITCH’s strategy reputation through a clearly owned specialism
• Growing the reach of the project into new stakeholders and budgets
• Leading pitch teams
• Managing the strategic element on key client relationships
• Leading interviews - internal, external, executive
• Researching the client's business context and understanding the client's decision criteria
• Anticipating consumer behavior
• Turning data into actionable insights
• Telling a compelling story
• Facilitating creative exploration among diverse participants
• Creating a brand platform that has a clear business impact
• Communicating rigorous opinions

Key Success Factors: 

• Enthusiastic challenges to the work and methods in a way that fosters other’s professional and personal growth
• Managing the team/approach to ensure that the best work is produced, and any problems are handled promptly
• Exemplary results for everyone: the client, the work, the team and the consumer